Terms of service

Terms of Service

Neo Online Store

Last Updated: January 16, 2026

Welcome to neoonlinestore.in. This website is operated by Neo Online Store (“we”, “our”, “us”). By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.

Please read these Terms carefully before using our website.

1. Eligibility

You must be at least 18 years old or accessing the website under supervision of a legal guardian. By using this site, you represent that you are legally capable of entering into binding contracts.

2. Online Store Terms

By using our Services, you agree that:

You will not use our products for illegal or unauthorized purposes
You will not violate any laws in your jurisdiction
You will not transmit malicious code or viruses
Any breach of these Terms may result in termination of your access

3. Product Information & Pricing

We strive to ensure accurate product descriptions and pricing. However:

Prices are subject to change without notice
Product availability may change at any time
We reserve the right to limit or cancel orders
Product images are for illustration only

4. Orders & Payments

All orders are subject to acceptance and availability
Payment must be completed before order dispatch
We reserve the right to refuse or cancel any order
In case of payment failure, the order will not be processed

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics and location.
Refer to our Shipping Policy for full details.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.
Please review it before making a purchase.

7. Cancellation Policy

Orders can be cancelled before dispatch. Once shipped, cancellation is not permitted.

8. Warranty & Support

Warranty is provided as per manufacturer terms.
For warranty claims, please contact our support team.

9. Intellectual Property

All content on this website including text, images, logos, graphics, and software is the property of Neo Online Store and is protected under copyright and intellectual property laws.

You may not reproduce, distribute, or exploit any content without written permission.

10. Limitation of Liability

Neo Online Store shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our Services or products.

Our maximum liability shall be limited to the amount paid for the product.

11. Indemnification

You agree to indemnify and hold harmless Neo Online Store and its affiliates from any claims, damages, or expenses arising from your breach of these Terms.

12. Third-Party Services

Our Services may include third-party tools and links. We are not responsible for their content or privacy practices.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra.

14. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page.

15. Contact Information

For questions regarding these Terms, contact:

Email: neoonlinestore1@gmail.com
Address:
GAMI Industrial Park,
TTC Industrial Area, Pawne,
Central Road, Unit No-42,
Mumbai, Maharashtra – 400710, India